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Industry Cases

Case Study Fitness Clubs & Studios

Subscriptions, coaches, schedules and sales — when the flow of customers is high, it is important not to lose leads and discipline of the hall.

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Networks and single clubs, studios, swimming pools, where there is a sales department, administrators and service.

Context and challenges

  • Leads from social networks and from the site do not reach the record on the trial — there is no single funnel.
  • The schedule and replacement of trainers are agreed in chats, clients receive conflicting information.
  • It is difficult for a manager to see the conversion to a subscription and loading in the halls.

How Taska helps

  • Funnel from application to payment with tasks to administrator and trainer.
  • Customer card: visits, subscription, communication history.
  • Shift tasks: cleaning, equipment, activities.
  • Sales and load reports for the manager and marketing.

Business Outcome

  • Fewer lost leads and a more transparent customer path to the subscription.
  • Less chaos in the schedule and communication with the hall.
  • Management decisions are based on data, not on feelings.

Examples in work

01

The client wrote on Instagram — the manager conducts the transaction before paying for the trial and full subscription.

02

Coach replacement: administration task and notification to the group in an agreed format.

03

Monthly promotion: a template of tasks for marketing, hall and sales.

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9:41
T

Taska Bot

bot

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Good morning! Summary for today:

  • 3 new applications
  • 2 contracts to sign
  • Meeting at 14:00
New application #482
Client:Stroy Invest LLC
Budget:15 000 000 UZS
Telephone:+998 88 800 05 49
Message...

Integration

Alerts and control
on Telegram

Tasks and transactions live in Taska, and key notifications come to Telegram. The manager sees the business picture where the team is already located.

Instant alerts

A new application, an overdue task or payment - immediately in Telegram.

Status management

Change deal stages and task statuses directly from the chat.

Brief reports

Summary of revenue and tasks in a convenient format according to the schedule.

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