All Case Studies

Industry Cases

Case: IT and product teams

Sprints, backlog, releases and support - when tickets and business tasks are in different places, priority is lost.

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Outsource development, product teams, integrators, where there is project sales and setting development tasks.

Context and challenges

  • Requests from clients and internal tasks compete without a single prioritization.
  • Sales promise deadlines without visibility of the team's workload.
  • Post-release support is sparse, there are no clear SLAs for response.

How Taska helps

  • A single task board with priorities and responsibilities.
  • Connection of transactions and projects with putting into development.
  • Process templates for release and acceptance.
  • Reports on workload and overdues for the team lead and CEO.

Business Outcome

  • More predictable deliveries and fewer “time vs quality” conflicts.
  • Sales and production see the same loading picture.
  • Post-release support with clear queues and responsible people.

Examples in work

01

New contract for revision - stages, assessment and tasks for the team.

02

Release: checklist for testing and approval with the client.

03

An incident from a client is queued with priority and escalation.

View demos of Taska modules

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9:41
T

Taska Bot

bot

T

Good morning! Summary for today:

  • 3 new applications
  • 2 contracts to sign
  • Meeting at 14:00
New application #482
Client:Stroy Invest LLC
Budget:15 000 000 UZS
Telephone:+998 88 800 05 49
Message...

Integration

Alerts and control
on Telegram

Tasks and transactions live in Taska, and key notifications come to Telegram. The manager sees the business picture where the team is already located.

Instant alerts

A new application, an overdue task or payment - immediately in Telegram.

Status management

Change deal stages and task statuses directly from the chat.

Brief reports

Summary of revenue and tasks in a convenient format according to the schedule.

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Frequently asked questions

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We launch the basic version (MVP) in 14 days. This allows you to immediately start working and receiving data. Complete setup of a complex turnkey ERP system usually takes from 1 to 2 months depending on number of modules.

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