Integrations
Messengers, mail, telephony and 1C - in one system
Telegram, Instagram, WhatsApp, mail and calls flow into a single inbox: the dialogue turns into a deal, the history is saved by the client. Plus an open API and exchange with 1C - Taska is integrated into your landscape, and does not replace it by force.
Single inbox for all channels Dialogue → deal in one click Multi-bot Telegram Open API + 1C
What the module can do
Telegram: several bots per company, personal and group notifications, dialogues with clients.
Instagram Direct and comments: replies from the system, the comment turns into a ticket to the team.
WhatsApp and mail (Gmail/Outlook/IMAP): all correspondence in the client and transaction card.
Telephony and call tracking: calls in the client’s history, call source in analytics.
Open API with tokens and documentation - integrate anything, including 1C exchange.
Website forms and chat widget: an application from the website immediately becomes a lead with a source.
How does this work
1
The client wrote on Instagram - the dialogue fell into a single inbox for the responsible manager.
2
The manager responded from the system, created a deal in one click - the correspondence is linked to it.
3
The payment took place in 1C - the transaction status was updated via the API, accounting and sales see the same thing.
For teams where clients write to five channels at once, and accounting lives in 1C: sales, service, agencies - all communication and data in one window.