CRM for the service industry: recording, clients, foremen

The service sector in Uzbekistan relies on records and repeat visits, but records often remain in notebooks and correspondence. CRM for the service industry collects records, client base and requests from social networks in one place so that not a single client gets lost. In this article, we will look at the pain points of salons, barbershops and services that Taska closes and what turnkey implementation looks like.

Pains of services without an accounting system

Recording clients in a paper notebook or in phone notes collapses when there is an influx: two masters are signed up for the same time, the client came, but he is not on the list. Applications from Instagram Direct and WhatsApp are lost between messages, are answered within an hour, and the person leaves for a competitor. They simply forget about a return visit: the client got a haircut or manicure and disappeared because no one reminded him. The owner does not see which of the craftsmen is busy and which is idle, and how much revenue each brings in - everything is done by eye.

What does Taska provide for services?

Taska collects online recording and calendar in one screen: the slots of each master, office or chair are visible, there are no intersections. Applications from Instagram, WhatsApp and Telegram fall straight into the sales funnel like cards, and not a single message goes unanswered. Basic set for the service sector:

• Online registration and calendar by masters without overlapping slots
• Applications from Instagram, WhatsApp and Telegram go straight into the funnel
• Client card with visit history, services and amounts
• Appointment reminders and return visit invitations
• Revenue and downloads for each master in reports
• Payment for services via Payme and Click upon registration

CRM for beauty salon and service

The solution is suitable for a wide range of services: beauty salons and barbershops keep records of technicians and offices, car services keep orders and history of the client’s car, cleaning and repairs keep records of crew visits and schedules. Studios, tutors and private masters receive the same set: registration, client base, reminders and payment accounting. For each niche, the funnel and card fields are customized for their own process, so CRM for a beauty salon and CRM for a car service work according to different logic, but in the same system. The team sees its workload, and the owner sees the overall picture of revenue and clients.

Turnkey implementation in 14 days

You don’t need to launch the system yourself: we customize Taska for your business on a turn-key basis and transfer your recording, services and client base. We deliver the first working version for your processes in 14 days, then we train the technicians and administrator. System ownership or subscription are available - choose the format to suit your budget. We connect Instagram, WhatsApp and Telegram, Payme and Click payments, telephony, so that applications and payments go in one window from the first day of work.

Sign up for a free consultation

Tell us about your salon or service - at a free consultation we will show you how Taska organizes recording, client base and revenue accounting by master, and we will offer a turnkey implementation plan for your business in Uzbekistan.